Terms & Conditions
Last Updated: June 2026
Welcome to World’s Best Pizza. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
World’s Best Pizza provides food ordering, restaurant information, menu browsing, and customer service through our website and third-party ordering platforms.
Menu items, pricing, availability, and operating hours may change without notice.
2. Ordering & Payments
Orders may be placed:
- Online through our ordering partners
- By phone
- In person at our restaurant
All prices are listed in U.S. dollars and may be subject to applicable taxes, delivery fees, or service charges.
We reserve the right to refuse or cancel any order for reasons including:
- Product availability
- Incorrect pricing
- Suspected fraudulent activity
- Delivery limitations
3. Delivery & Pickup
Delivery availability depends on location, weather, driver availability, and third-party delivery service coverage.
Estimated delivery or pickup times are approximate and not guaranteed.
Customers are responsible for providing accurate:
- Delivery addresses
- Contact information
- Pickup details
World’s Best Pizza is not responsible for delays caused by:
- Traffic
- Weather
- Third-party delivery platforms
- Incorrect customer information
4. Menu & Ingredient Information
We strive to provide accurate menu descriptions and ingredient information. However:
- Ingredients and preparation methods may change
- Cross-contact between ingredients may occur
- We cannot guarantee allergen-free preparation environments
Customers with food allergies or dietary concerns should contact the restaurant directly before ordering.
5. Refunds & Order Issues
If there is an issue with your order, please contact us as soon as possible.
Refunds, credits, or replacements may be provided at management discretion for issues including:
- Incorrect items
- Missing items
- Food quality concerns
Requests may require:
- Proof of purchase
- Order details
- Photos when applicable
6. Website Use
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Interfere with website functionality
- Submit false or fraudulent information
All website content, branding, logos, photography, and design materials are property of World’s Best Pizza or their respective owners and may not be copied without permission.
7. Third-Party Services
Our website may link to third-party platforms including:
- Online ordering providers
- Delivery services
- Social media platforms
- Mapping services
We are not responsible for the policies, content, or functionality of third-party websites or services.
8. Privacy
Information submitted through our website may include:
- Name
- Phone number
- Email address
- Delivery information
Please review our Privacy Policy for details regarding how information may be collected and used.
9. Limitation of Liability
World’s Best Pizza is not liable for:
- Indirect or incidental damages
- Website interruptions
- Ordering platform outages
- Delivery delays outside reasonable control
All services and website content are provided “as available” without warranties of any kind.
10. Changes to These Terms
We may update these Terms & Conditions periodically. Continued use of the website or services after updates constitutes acceptance of the revised terms.
11. Contact Information
World’s Best Pizza
Hacienda Heights, California
For questions regarding these Terms & Conditions, please contact the restaurant directly through our website or by phone during business hours.